When faced with a devastating interior flood, we turned to MHA for their veteran advice. They ended up guiding us through the intricacies of establishing a responsible case to our insurance company, resulting in an equitable rebuild of our home. My wife and I would highly recommend them, and would like to personally thank Ken and Kyle for their understanding and professionalism.

Gina & Chris Lemmon

I can say unequivocally that we received a substantially greater insurance settlement than if we tried to handle this claim ourselves. We could not believe the completeness of your inventory which included virtually every item in our house. We could have never been as thorough and our settlement would have been much less.

James Clark – Simsbury, CT

You have been so professional through the entire process and took the stress out of it for us. Your expertise and contacts helped get us through this rigorous process with great success! You followed up with everyone and kept right on top of the insurance company regardless of other claims you were working.

Mueller Family – Torrington, CT

I must admit that at first I was very hesitant to hire a private adjuster, especially after my insurance company assured me that they would provide all the necessary support and expertise that I needed. Now that the process is over and a successful claim has been settled, I can easily see the need for professional representation. I am also surprised at how much paperwork, phone calls, follow up, and red tape is involved with such a claim.

Donald Serbin – New Britain, CT

The expertise of MHA Property Loss Advisors was critical to navigating a complex homeowners claim. Professional, experienced, knowledgeable, responsive, calming, and always looking out for our interests, MHA’s involvement eased our concerns and enabled us to achieve the appropriate higher payout with less stress in less time than we would have been able to on our own. Thank you MHA. Highly recommend their services!

Kimberly Elliott

You provided us with guidance, protection, and knowledge needed in order to make informed decisions about our property claim. The competence and negotiating skills led us to maximum recovery from our insurance carrier.

Thomas Whelan, Executive Director, Prime Time House – Torrington, CT

Tragedy entered my life on August 21, 2019. Lightning struck my home causing extensive fire, water and smoke damage which required a total interior rebuild from the framing on up. I was devastated beyond belief with concerns on how I was going to get my life and my home back. After my grief and shock lessened, I came to the realization that I had some very important decisions to make.

On the advice of a close friend, I decided to hire a public adjuster. It turned out to be my best decision in the 10 month process it took to return to my home. MHA Property Loss Advisors was my choice. The owner, Ken Ursaki, was very reassuring and professional. He put me at ease and let me know that his team would be working with me and for me in every aspect of my claim with my insurance carrier. Ken also provided me with references from previous clients who spoke very highly of Ken and his team and the quality of the services they provided.

Ken’s team, Kyle Ohse my assigned expert adjuster and Juliana Castro who did my extensive inventory, lifted the burden off my shoulders. They fully documented, substantiated, and negotiated my claim. It would have been impossible for me to accomplish what they did, negotiate with my insurance company and hold down my full time job.

The settlement MHA secured for me was far more than I could have gotten on my own. Thank you so much Ken, Kyle and Juliana for helping to reestablish my normalcy. Your professionalism, kindness and expertise turned the darkest time of my life into an immense sense of relief and joy when I was finally able to move back into my beautiful restored home on May 19, 2020.

George Parker – Andover, CT

Thank you for all your assistance and professional help in resolving my difficult fire claim. No question, I could not have achieved the settlement that you got me.

Gary Stewart – Thomaston, CT

From the moment we called you, you put us at ease. Our fears and nervousness began to subside. You took control of the whole situation and represented us in an unsurpassed professional and efficient manner. Your team pulled a miracle out of a very limited insurance policy.

Watson Family – Torrington, CT

My wife and I were referred to MHA Property Loss Advisors following the near-total destruction of our home. Inexperienced and vulnerable, we faced the impenetrable logic behind inadequate insurance payments and the all too expensive offers of “help” from emergency clean-up and reconstruction contractors – all of whom seemed intent either on saving or making money at our expense. MHA defended our interests throughout the claim process and guided our collaboration with contractors by providing step-by-step planning, transparent accounting, skillful negotiations, and deeply experienced advice. Their efforts on our behalf not only paid for themselves with increased insurance payments but also added to the funds we could use for reconstruction. With their unwavering support and – especially important to us – their complete integrity, we came out of a year-long trauma feeling that both our home and our lives had been restored.

Josh DeWind